Little Giant Ladder Recall: Check Your Part Number Against All 130, and What the Fix Is

Is your ladder in it? Two quick checks

Start with the side rail. The CPSC says the Little Giant name and the model name are printed there.

Then find the Rapid Locks: the black or orange knobs on each leg that you turn to set the height.

Look at the rail just above them. If there’s an orange rectangular sticker marked “QC” above one of the locks, the CPSC says your ladder isn’t in this recall. No sticker, and it is.

Then find the part number

Little Giant’s recall site sorts everything by part number, and it asks for one to send you a kit. It’s on the ladder’s notice label, in the black bar under “Part Number.”

All 130 part numbers, model by model

This is Little Giant’s own list, as posted on its recall site on Nov. 6. The CPSC notice names the 11 models but not the part numbers.

Match the whole number, suffix included. 16517-801 is a Leveler and 16517-001 is a Multi; both are on the list. Versions ending in D, T or TH are listed one by one.

One naming mismatch: the CPSC notice says King Kombo XT, while Little Giant’s part-number list says King Kombo XL, with part numbers 13936-071 and 13936-071TH. If your ladder carries either name, go by the part number.

What you get, step by step

Two things to know before you call: the fix is a label kit, and a refund or new ladder only comes later, if a lock keeps failing.

• Today: stop using the ladder until you’ve put the new warning labels on, following the kit’s instructions.
• The kit: warning labels telling you to visually check that every Rapid Lock is fully engaged before you climb, and instructions for working the locks and keeping them lubricated. Little Giant says it has already mailed kits to every owner it knows about.
• Labels on: Little Giant says you can go back to using the ladder normally.
• A lock still sticks after you lubricate it: contact Little Giant for an evaluation.
• It fails the evaluation: you choose a replacement (same or equivalent model) or a refund: up to the full price if you bought it in the past 12 months, a depreciated value set by the purchase date if it’s older.

How to order the kit

Go to littlegiantladders.com/pages/recalls, which forwards to Little Giant’s recall site. Enter the model, part number and date code (type NA if you can’t find the date code) and press Verify.

One registration covers up to five ladders. The same page is where you check whether a kit was already sent to you.

Rather call? The recall line is 866-201-9069, 6 a.m. to 3 p.m. Mountain time (8 a.m. to 5 p.m. Eastern), Monday through Friday.

What went wrong with the Rapid Locks

The CPSC says the Rapid Locks insert into the ladder’s rungs to hold the height you picked. If one isn’t fully engaged, the ladder can suddenly retract.

Little Giant has 25 reports of ladders retracting, with 19 injuries. Three were head injuries, including traumatic brain injury, a skull fracture and a concussion. The rest include broken bones, cuts and bruises.

There are also 39 reports of Rapid Locks not working properly.

The instruction on Little Giant’s own lock label is the check to do every time: turn the lock 90 degrees until the locking pin is fully seated inside the hole.

Where and when they were sold

At Lowe’s, Costco and other stores nationwide, and online at Lowes.com, Amazon.com, Costco.com, LittleGiantLadders.com and other sites, from December 2015 through October 2026, for about $100 to $1,000.

That’s nearly 11 years of sales. If you bought a Little Giant multi-position ladder in that window and it has Rapid Locks, check it.

The ladders were made in the U.S., China, Mexico and Malaysia. Little Giant Ladder Systems is based in Springville, Utah.